Terms of Service

BY AGREEING TO THE TERMS OF SERVICE, YOU AGREE TO ALL OF THE FOLLOWING TERMS AND POLICIES.
  • Acceptable Use Policy

    This acceptable use policy ("Policy") sets forth the general guidelines and acceptable and prohibited uses of the innofoods.ca website ("Website") and any of their related products and services (collectively, "Services"). This Policy is a legally binding agreement between you ("User", "you" or "your") and Inno Foods Inc. ("Inno Foods Inc.", "we", "us" or "our"). By accessing and using the Services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Agreement. If you are entering into this Agreement on behalf of a business or other legal entity, you represent that you have the authority to bind such entity to this Agreement, in which case the terms "User", "you" or "your" shall refer to such entity. If you do not have such authority, or if you do not agree with the terms of this Agreement, you must not accept this Agreement and may not access and use the Services. You acknowledge that this Agreement is a contract between you and Inno Foods Inc., even though it is electronic and is not physically signed by you, and it governs your use of the Services...
  • Cookie Policy

    This cookie policy ("Policy") describes what cookies are and how and they're being used by the innofoods.ca website ("Website" or "Service") and any of its related products and services (collectively, "Services"). This Policy is a legally binding agreement between you ("User", "you" or "your") and Inno Foods Inc. ("Inno Foods Inc.", "we", "us" or "our"). You should read this Policy so you can understand the types of cookies we use, the information we collect using cookies and how that information is used. It also describes the choices available to you regarding accepting or declining the use of cookies. For further information on how we use, store and keep your personal data secure, see our privacy policy...
  • Disclaimer

    This disclaimer ("Disclaimer") sets forth the general guidelines, disclosures, and terms of your use of the innofoods.ca website ("Website") and any of their related products and services (collectively, "Services"). This Disclaimer is a legally binding agreement between you ("User", "you" or "your") and Inno Foods Inc. ("Inno Foods Inc.", "we", "us" or "our"). By accessing and using the Services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Disclaimer. If you are entering into this Disclaimer on behalf of a business or other legal entity, you represent that you have the authority to bind such entity to this Disclaimer, in which case the terms "User", "you" or "your" shall refer to such entity. If you do not have such authority, or if you do not agree with the terms of this Disclaimer, you must not accept this Disclaimer and may not access and use the Services. You acknowledge that this Disclaimer is a contract between you and Inno Foods Inc., even though it is electronic and is not physically signed by you, and it governs your use of the Services...
  • Refund Policy

    Our refund policy is valid for a period of 30 calendar days from the date of the purchase. If you would like to return the product for a refund during this period, you may do so provided the conditions below have been met. Please note that if the period of 14 days has lapsed, we cannot, unfortunately, offer you a refund...
  • Terms and Conditions

    These terms and conditions ("Agreement") set forth the general terms and conditions of your use of the innofoods.ca website ("Website") and any of their related products and services (collectively, "Services"). This Agreement is legally binding between you ("User", "you" or "your") and ("Inno Foods Inc.", "we", "us" or "our"). By accessing and using the Services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Agreement. If you are entering into this Agreement on behalf of a business or other legal entity, you represent that you have the authority to bind such entity to this Agreement, in which case the terms "User", "you" or "your" shall refer to such entity. If you do not have such authority, or if you do not agree with the terms of this Agreement, you must not accept this Agreement and may not access and use the Services. You acknowledge that this Agreement is a contract between you and Inno Foods Inc., even though it is electronic and is not physically signed by you, and it governs your use of the Services...
  • Shipping Policy

    Orders are typically processed within 2 business days. Be sure to ship to a mailing address where an individual can receive the package upon arrival as chocolate items often melt in warmer climates. We cannot ship to PO Boxes. Please keep in mind that due to the minimally processed nature of our ingredients, some of our products have a shorter shelf life compared to other snack food products. All of our products have a best before date of at least 2 months. Orders placed Thursday through Sunday may ship out the following week. Please keep in mind that National Holidays will often affect transit times.‍ Free shipping for orders of $50 or more*.‍ For orders under $50, shipping rates are as follows...
  • Privacy Policy

    This privacy policy ("Policy") describes how the personally identifiable information ("Personal Information") you may provide on the innofoods.ca website ("Website") and any of their related products and services (collectively, "Services") is collected, protected and used. It also describes the choices available to you regarding our use of your Personal Information and how you can access and update this information. This Policy is a legally binding agreement between you ("User", "you" or "your") and Innofoods.ca ("Inno Foods Inc.", "we", "us" or "our"). By accessing and using the Services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Policy. This Policy does not apply to the practices of companies that we do not own or control, or to individuals that we do not employ or manage...